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An Exclusive 1-Year Free Protection for your device – Available at no other seller in the UAE.
Even better, your device is repaired at an authorized brand service centre for superior quality.
Even better, your device is repaired at an authorized brand service centre for superior quality.
Accidental Screen Damage
Liquid Damage
Fire Damage
Theft
How long is my device covered under PAPITA CARE+?
Your device is covered for one year from the date of purchase, whether bought from our store or website.
Is PAPITA CARE+ included in all my purchases from PAPITA?
Yes, PAPITA CARE+ is included for all purchases on products above AED 250 only.
Do you use third-party or local repair centers for repairs?
All repairs are handled exclusively by authorized brand service centers to ensure the highest quality. We do not use third-party or local repair centers.
Will I be informed about how my device was handled?
Yes, absolutely. We will share a detailed report from the authorized service centre, ensuring you have full transparency on the work done and how your device was handled.
How long will it take to repair my device?
You can expect your device back within 10-12 days, but the exact time depends on the authorized service center and may vary based on specific circumstances.
How many times can I repair my device?
You can repair your device multiple times, up to the total value of the original purchase.
For any further questions, please raise a ticket here and we will assist you shortly.